FAQ

Uncategorised

Can I subdivide or rezone my property?

Some properties can be subdivided and some can not depending on the zoning and minimum lot size of each property. To obtain the information get all details of your property e.g. site description or address of the property ready and contact the Senior Town Planner/ Town Planning Technician on (039) 315 9242.

What are the town planning requirements to develop a certain property?

Please contact our offices on 039 3159263 for a personal appointment with one of our Town Planners that deals specifically with your area.

What is the application fee for rezoning, special consent, subdivision etc?

See under tariffs.

Who owns a certain property?

Have the site description of the property you are enquiring about and contact the Senior Town Planner/ Town Planning Technician on (039) 315 9242 or Rates Department on (039) 312 8300.

Can I operate a business from home?

Certain businesses can be operated such as crèche or day care centre limited to six children, however, you cannot operate a home business or activity without permission from the Council. For more information please contact the Senior Town Planner/ Town Planning Technician on (039) 315 9242

Can I remove trees from property?

In some instances you can remove the trees and in some you can not depending to the type of tree you want to remove. For more information please contact the Environmental Officer on (039) 315 9242 or 315 9254

What type (colour and size) of photos are required when applying for driving license?

Black and white, ID size photo – Driving License Section - 039 688 2123/8

Where to report illegal dumping?

Depot 1 (Hibberdene to Umtentweni) – 039 699 2020

Depot 2 (Port Shesptone to Shelly Beach) – 039 688 2161

Depot 3 (St Mikes to Port Edward)- 039 316 6125

Where to report overgrown verges on privately own vacant plot?

Depot 1 (Hibberdene to Umtentweni) – 039 699 2020

Depot 2 (Port Shesptone to Shelly Beach) – 039 688 2161

Depot 3 (St Mikes to Port Edward)- 039 316 6125

Where to report full refuse skip?

Depot 2 (Hibberdene to Gamalakhe) - 039 688 2161

Depot 3 (Shelly to Port Edwards) - 039 316 6125

Where to report dysfunctional streetlight and traffic lights?

Electricity Section 039 688 2089 afterhours Control Room 039 688 5555

Where to report power outage?

Electricity Section 039 688 2089 afterhours Control Room 039 688 5555

What should I do if want to request for information in terms of PAIA?

Download the form under Documents/Forms/Request for Access to Records of Public Body and then submit it for the attention of Information Officer and the Deputy Information Officer who are Mr Maxwell Mbili and Mr Simon April at

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